Please note that while this role will operate remotely, it is required that the candidate resides in the Western Region of the United States. This includes candidates in Pacific Time, Mountain Time, and Arizona Time Zones. At this time we are not considering candidates in the Bay Area.
Yelp was created to connect people with great local businesses. As an Inside Sales Representative, you'll be working directly with these local businesses to help them meet their goals through Yelp’s various advertising programs. You'll work with small business owners via phone to customize their specific needs and aspirations. We succeed when we find tailored solutions for our clients to grow their business
Because people are at the center of everything we do, one of your main priorities is to educate business owners about the value of Yelp's advertising platform. In this role, you will be directly responsible for doing outreach and talking through our advertising solutions on Yelp to local businesses across the US and Canada. Success in this role is measured by hitting and exceeding a monthly quota, consistently staying ahead of daily metrics, and handling rejection in stride. You’ll experience all of this in a supportive virtual team environment.
What you'll do:
- Educate, strategize, and successfully discuss Yelp advertising programs through a high volume of outbound dialing to business owners. - This role is 100% phone based and fast-paced by nature.
- You'll work one of the following schedules (in your local time), or as otherwise determined by your manager: 7:30 a.m. to 4:30 p.m.; 8:30 a.m. to 5:30 p.m.; or 9:30 a.m. to 6:30 p.m.
- Own and manage a pipeline of clients ranging from dentists to florists to restaurant owners- all organized in our CRM (Salesforce).
- Say goodbye to that dreaded commute! You and your team will work from the comfort of your home to sell advertising to small local businesses on a set Monday to Friday schedule.
- Become an expert in Yelp’s advertising solutions, and provide product recommendations quickly to suit client needs - asking probing questions, overcoming customer objections and rejection will be critical to your success.
- You’ll master quick close techniques to exceed individual goals.
- Successfully navigate the initial call to qualification to close process, ensuring lasting customer satisfaction and potential upsell opportunities.
- Achieve and consistently exceed monthly quotas - strong work ethic and tenacity are key!
- Track and manage your daily goals to ensure results are met. It is a numbers game and you’re here to win.
What we're looking for in you:
- You have an appetite for learning! You’re keen on turning training and feedback into action and continuous self-improvement- you don’t take rejection personally.
- Multi-tasking is no biggie. You're confident in navigating between numerous tabs, multiple screens, and using video conferencing tools.
- You're savvy and can find your way around new tools and software (such as Google Suite & Salesforce).
- You’re naturally curious and like to ask as many questions as it takes to find the answer.
- You're excited about being part of a team with colleagues from other states, and you find it just as easy to chat with your teammates during a virtual conference as an in-person meeting.
- You are committed to a high standard of integrity and being a teamplayer is important to you.
- You’re determined, a persuasive communicator and resilient - show us your grit!
- You are genuinely curious about people, local businesses, and possess the innate ability to inspire passion in others- you can’t wait to show everyone the value of Yelp.
- You are adaptable and can think on your feet. When faced with new challenges, or tough conversations, failure simply isn't an option.
What it takes to succeed:
- GED/HS Diploma and 2+ years of customer-facing experience OR;
- Bachelor’s Degree
- No fear of the phone and prepared to make a high volume of outbound dials, daily.
- General computer and email proficiency - we use Google Suite and provide a Macbook laptop
- A work environment free of distractions
- Open to feedback and willing to implement for areas of improvement
- Strong, engaging interpersonal skills
- Ability to effectively prioritize tasks and manage independently without oversight
- Must possess current US work authorization
What you'll get:
- The starting base salary for this role is $37k annually
- This role is also eligible to earn uncapped commission
- Average year 1 on target annual compensation for this role is around $50k, which includes base salary and commission assuming minimum performance expectations are met.
- Top performers have the opportunity to significantly exceed target earnings.
- Available your first day: Full medical, vision, and dental
- 15 days PTO per year for first 2 years of employment (accrual begins on date of hire); number of PTO days increases after 2 years of tenure, 7 paid wellness days, 12 paid holidays, 1 floating holiday
- Up to 14 weeks of parental leave
- Monthly wellness reimbursement
- Health Savings, Flexible Spending and Dependent Care accounts
- 401(k) retirement savings plan with employer match
- Employee stock purchase plan
Closing
At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”
We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.
Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.
We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California).
We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 415-969-8488.
Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.
About the Inside Sales Representative (Remote - Western Region) | Yelp | Handshake Opportunity
Yelp is currently hiring for a Inside Sales Representative (Remote - Western Region) | Yelp | Handshake position based in Phoenix, Arizona, United States. This is a full time opportunity suited to candidates who are ready to contribute their skills and grow within a dynamic team environment. Whether you're an experienced professional or looking to take the next step in your career, this role offers a chance to work on meaningful projects while developing new capabilities.
What the Role Involves
As a Inside Sales Representative (Remote - Western Region) | Yelp | Handshake, you will be expected to collaborate closely with cross-functional teams, take ownership of key deliverables, and contribute ideas that help Yelp achieve its goals. Day-to-day responsibilities typically include planning and prioritizing tasks, communicating progress with stakeholders, maintaining high standards of quality, and adapting to evolving business needs. The exact scope of duties may vary depending on team structure and current priorities, so candidates should be comfortable with a role that can evolve over time.
Who Yelp is Looking For
Successful candidates generally bring a combination of relevant experience, strong communication skills, and a proactive attitude toward problem-solving. Yelp values individuals who can work independently as well as part of a team, who are detail-oriented, and who bring a positive, adaptable mindset to their work. Prior experience in a similar Inside Sales Representative (Remote - Western Region) | Yelp | Handshake capacity is beneficial, though a strong willingness to learn and grow is equally important.
This position sits within the Internet & Software space, so familiarity with the trends, tools, and standards common to that industry can be an advantage, though it is not always a strict requirement.
Compensation and Benefits
Compensation for this role is competitive and commensurate with experience. In addition to base pay, many roles at Yelp may include benefits such as health coverage, paid time off, opportunities for professional development, and a supportive work culture designed to help employees thrive both personally and professionally.
Why Join Yelp?
Joining Yelp as a Inside Sales Representative (Remote - Western Region) | Yelp | Handshake means becoming part of a team that values collaboration, innovation, and continuous improvement. Employees are encouraged to bring their own perspective to the table, and the organization aims to foster an environment where people feel supported in doing their best work. This is a great opportunity for candidates who want their contributions to have a real, visible impact.
How to Apply
If you believe you're a strong fit for the Inside Sales Representative (Remote - Western Region) | Yelp | Handshake role at Yelp in Phoenix, Arizona, United States, we encourage you to review the full job details above and submit your application through the listed channel. This position was posted on 2025-07-22T18:52:00Z and applications are being accepted through 2026-07-22T04:59:59Z. Early applications are generally encouraged, as competitive roles like this one can attract a high volume of interest.
