Job Description Job Description Customer Service Representative – Pepsi MidAmerica Location: Marion, IL Pay: $17.00 – $19.00 per hour Schedule: Tuesday – Saturday | 8:00 AM – 5:00 PM About the Role: Join the Pepsi MidAmerica team as a Customer Service Representative and become the voice of our brand! In this role, you’ll support our customers by providing top-notch service, resolving issues, and ensuring a smooth experience with every interaction. What You’ll Do: Handle inbound and outbound customer calls in a professional, friendly manner Assist customers with product inquiries, orders, and issue resolution Maintain accurate customer records and update account information Provide detailed information about products and services Upsell additional products and services when appropriate Collaborate closely with the sales team to meet customer needs What We’re Looking For: Previous experience in customer service or a related field Excellent communication skills (verbal and written) Strong phone etiquette and active listening abilities Ability to multitask, prioritize, and manage time effectively Dependable, team-oriented, and customer-focused attitude Why Join Pepsi MidAmerica: Competitive pay with advancement opportunities Health insurance Paid time off and paid holidays 401(k) retirement plan with company match Team-oriented work culture and career development opportunities Be part of a company that’s been proudly serving communities for over 85 years — apply today and help us keep Pepsi MidAmerica customers refreshed and happy! Apply Today! Pepsi Midamerica 2605 West Main St. Marion, IL 62959
Required qualifications:
- Previous experience in customer service or a related field
- Excellent communication skills (verbal and written)
- Strong phone etiquette and active listening abilities
- Ability to multitask, prioritize, and manage time effectively
- Dependable, team-oriented, and customer-focused attitude
About the Customer Service Representative - Pepsi MidAmerica Opportunity
PepsiCo is currently hiring for a Customer Service Representative - Pepsi MidAmerica position based in Remote. This is a full time opportunity suited to candidates who are ready to contribute their skills and grow within a dynamic team environment. Whether you're an experienced professional or looking to take the next step in your career, this role offers a chance to work on meaningful projects while developing new capabilities.
What the Role Involves
As a Customer Service Representative - Pepsi MidAmerica, you will be expected to collaborate closely with cross-functional teams, take ownership of key deliverables, and contribute ideas that help PepsiCo achieve its goals. Day-to-day responsibilities typically include planning and prioritizing tasks, communicating progress with stakeholders, maintaining high standards of quality, and adapting to evolving business needs. The exact scope of duties may vary depending on team structure and current priorities, so candidates should be comfortable with a role that can evolve over time.
Who PepsiCo is Looking For
Successful candidates generally bring a combination of relevant experience, strong communication skills, and a proactive attitude toward problem-solving. PepsiCo values individuals who can work independently as well as part of a team, who are detail-oriented, and who bring a positive, adaptable mindset to their work. Prior experience in a similar Customer Service Representative - Pepsi MidAmerica capacity is beneficial, though a strong willingness to learn and grow is equally important.
Compensation and Benefits
This role offers a compensation package of approximately USD 35440 - 39600 per year, commensurate with experience. In addition to base pay, many roles at PepsiCo may include benefits such as health coverage, paid time off, opportunities for professional development, and a supportive work culture designed to help employees thrive both personally and professionally.
Why Join PepsiCo?
Joining PepsiCo as a Customer Service Representative - Pepsi MidAmerica means becoming part of a team that values collaboration, innovation, and continuous improvement. Employees are encouraged to bring their own perspective to the table, and the organization aims to foster an environment where people feel supported in doing their best work. This is a great opportunity for candidates who want their contributions to have a real, visible impact.
How to Apply
If you believe you're a strong fit for the Customer Service Representative - Pepsi MidAmerica role at PepsiCo in Remote, we encourage you to review the full job details above and submit your application through the listed channel. This position was posted on 2025-10-27T17:30:08.000Z. Early applications are generally encouraged, as competitive roles like this one can attract a high volume of interest.
